Exams to be conducted
1:PsychometricTest
2:Written
3:Oral
Reports To
Dean of school of Information and Communication Technology - CST
Job responsibilities
1. Managing, maintaining and supervising ICT Student Computer Labs
Hardware management:
Setting up and configuring computer workstations, servers, and peripherals.
Installing and upgrading hardware components like RAM, hard drives, and graphics cards.
Performing routine maintenance checks on lab equipment.
Identifying and resolving hardware malfunctions •
Software management:
Installing and updating operating systems and application software on lab computers.
Managing software licenses and deployments • Troubleshooting software issues and application errors
Network administration:
Maintaining network connectivity within the lab, including troubleshooting network problems
Managing network access and user permissions
Lab support:
Providing technical assistance to lab users with computer-related issues
Assisting with setting up lab experiments and demonstrations
Maintaining proper documentation of lab procedures and equipment usage
Safety and security:
Enforcing lab safety protocols regarding equipment usage and data security
Maintaining a clean and organized lab environment
2. Provide basic technical support in resolving software, hardware, and networking issues for lab users.
Provide technical expert level, analytical advice, and skills in the strategic development of complex technology and software to support programs of work
Ensure the security of the lab and assist users in the lab by demonstrating the proper use of the equipment and how to use the hardware and software to finish assignments.
Keep the cleanliness of the lab to ensure safety and proper working conditions for the lab users and proper
maintenance of the computers;
Prepare the computer lab schedule, provide backup of software and perform equipment repairs or arrange for repairs to be completed
3. Relevant qualification and other requirements
Bachelor Degree is required in Computer Science, Computer Engineering, Information and Communication Technology, Electronics and Telecommunication Engineering
Technical knowledge: Strong understanding of computer hardware, operating systems, networking protocols, and common software applications
Troubleshooting skills: Ability to diagnose and resolve technical issues efficiently
Attention to detail: Accurate record-keeping and meticulous approach to maintaining lab equipment
Communication skills: Clear ability to explain technical concepts to non-technical users
Fluency in English is essential.
Female candidates are strongly encouraged to apply.
4. Desirable Experience
Relevant experience in the specific field: 5 years working experience in IT security analysis
Comparable experience in the Sector:
Experience of working with relevant specialized equipment, software/hardware
Comprehensive knowledge of the work practices, processes and procedures relevant to the function:
Independently and without close supervision
6. Added advantage
Working knowledge of the activities of other functions relevant to the position
6. Required documents
Copy of national identity card
Copy of degree certificate and degree equivalence issued by the Higher Education Council (in case the degree was obtained outside Rwanda)
Resume/CV
Any other evidence to support the applicant's information related to the position requirements
Qualifications
Bachelor's Degree in Computer Engineering
0 Year of relevant experience
Bachelor's Degree in Information and Communication Technology
0 Year of relevant experience
Bachelor's Degree in Electronics and Telecommunication Engineering
0 Year of relevant experience
Bachelor of Science in Computer Science
0 Year of relevant experience
Bachelor’s Degree in Information Communication & Technology
0 Year of relevant experience
Bachelor's Degree in Information and Communication Technology (ICT)/Computer Science
0 Year of relevant experience
Bachelor's Degree in Computer Sciences
0 Year of relevant experience
Required competencies and key technical skills
Customer care skills
Strong organizational and time management skills
High standards of professional ethics and Secrecy
Efficient, effective and economic use of resources
Responsive, prompt, effective, impartial and equitable provision of services
Devotion and serving public interest
Accountability for administrative decisions
Transparency and provision to the public of timely and accurate information
Zero tolerance to corruption, rape and sexual harassment.
Decency and integrity.
Psychometric Languages
English
Psychometric Domains
Coordination
Behavior and attitude
Assertiveness
Communication skills
Active Listening
Communication skills
APPLY HERE : https://recruitment.mifotra.gov.rw/#:~:text=%3C!doctype%20html%3E,body%3E%3C/html%3E
