VACANCY ANNOUNCEMENT

The Development Bank of Rwanda (BRD) Plc is Rwanda’s only National Development Bank mandated to support Rwanda’s Vision 2050 development agenda. Over the past five years, the bank has registered exponential growth contributing to socio-economic development, strengthening institutional and human capacity, fostering corporate governance and risk management practices.

The Bank is implementing the revised strategic plan for 2024-2028 which is appropriately aligned to the country’s strategic direction enabling the Bank to unlock better value creation for its stakeholders by supporting entrepreneurs, addressing market failures, and impactful socioeconomic development.

To deliver on its bold vision and impactful objectives, the Bank’s expanded and refocused mandate is underpinned on four strategic focus areas:

Availing transformational finance.

Increasing green financing for a resilient future.

Driving scale and impact.

Fostering innovation and technology.

To achieve its strategic mandate, BRD recognizes the importance of strengthening its human and institutional capital to drive sustainable development and ensure the Bank remains a center of excellence in the financial sector.

BRD is committed to respecting gender equality and disability norms. We promote gender-responsive practices. Qualified candidates particularly females and persons living with disabilities are encouraged to apply.

To help accomplish this ambitious and exciting vision, the Development Bank of Rwanda (BRD) would like to recruit suitable qualified candidates to fill the following positions:

1. Background Information

Job Title: Manager, Disbursement

Current Grade: JG5

Department: Education Portfolio Management

Reports to: Head, Education Portfolio Management

Direct Reports:

a) Officers, Disbursement

b) Customer Experience Officers

Indirect Reports:

N/A

Contract Terms – Open-ended

Purpose of the Job:

The purpose of the position is to develop a study loan/bursary disbursement strategy and implement it on a day-to-day basis ensuring efficient, effective, and timeline disbursement of the study loans/bursaries to all eligible students.

Main Responsibilities of the Job:

Develop a disbursement strategy for the education loan portfolio, ensuring the achievement of targets on disbursement as set forth in the MoU with the Ministry of Education.

Update the policies, procedures, and processes required to effectively, efficiently, and timely disbursement of study loans/bursaries to all eligible students.

Establish and maintain the relationships/partnerships with all stakeholders required to deliver the disbursement strategy

In consultation with the Loan Collection team, data scientists establish a database with accurate information for all study loans/bursary beneficiaries

Provide input into the development of systems employed in the management of higher education financing scheme, providing the capability required to undertake effectively, efficiently, and timely disbursement of study loans/bursaries

Implement the department’s operating policies and procedures concerning disbursement and other applicable activities, delivering compliance in the process

Coordinate all disbursement activities for timely disbursement of living allowances and tuition fees

To ensure that claims from all students regarding contract signing, living allowances, and tuition fees payments are responded to on a timely basis

Compile and review weekly, monthly, quarterly, and annual reports on student loan/bursary disbursement for monitoring and evaluation purposes

Work with the IT team to ensure that MINUZA is regularly updated to serve the needs of users and all stakeholders

Work with IT to ensure that systems integrations for the key stakeholders (HEC and all Higher Learning Institutions etc) are up and running to facilitate beneficiaries’ and accurate information.

Monitor proper filing of disbursement documents to avoid loss of documents

Oversee data management, delivering clean system data that supports the disbursement effort

Undertake proactive coaching and development of disbursement staff, ensuring the availability of competencies required to deliver the disbursement strategy.

Performance indicators

Achievement of disbursement Annual KPIs

Availability of a clean study loan/bursary database with accurate information for all study loans/bursary beneficiaries

Availability of updated and approved policies and procedures for disbursement

Full compliance with the guidelines on disbursement, both internal and external

Timely submission of quality disbursement reports to all stakeholders, both internal and external

Level of automation of the disbursement process against the target

Achievement of a high level of customer satisfaction on service delivery to students and other stakeholders

Working relationships

BRD staff

Partnerships in the education portfolio management/ Loan Collection, Marketing, and communication teams

Higher Learning Institutions (HLIs) and students

Government institutions (MINEDUC, MINCOFIN, RISA, HEC, etc.)

External partners and associations (WB, MCF, etc.)

Relevant regulators

Banks, Telecom Companies, CRB

Professional, academic qualifications and experience

Master’s degree in economics, Business Administration, Accounting, and Finance and any other related field with 5 years of experience in senior positions in the field of finance or banking.

Bachelor’s degree in accounting, Finance, Economics and any other related field with 10 years of experience at the middle management level in the fields of finance, banking, or any other related field.

Sound knowledge of banking or funds management are added advantages.

Core competencies

Knowledge of Education portfolio policies and procedures

Knowledge and understanding of disbursement processes and procedures

Positive attitude, results-oriented with the ability to work under high pressure to deliver

Good communication and interpersonal skills, risk management, people management, and project implementation.

Stakeholders’ relationship management

Financial management and report writing skills

Possessing data manipulation and analytical skills since the job requires dealing with various data with deeper analysis

Good customer service, since the job is primarily a customer-facing role

Ability to work with a team, and adapt to any working environment

Be flexible to carry out any other reasonable task as requested by the management

Application Guidelines:

Interested candidates should apply online (https://www.brd.rw/careers/ ) and upload application documents including Curriculum Vitae, copies of degree certificates and professional certificates, motivation letter, names of three previous supervisors (as one document) as well as their emails and telephone.

Only online applications shall be considered.

Email-only for inquiries (not application): [email protected]

Address all applications to the Head, Human Capital, and Corporate Services of BRD.

Deadline for application: March 09, 2025.

The employment package is highly competitive and attractive.

Only Candidates with the right qualifications and relevant experience shall be shortlisted and contacted for a written test.

Done in Kigali, February 21, 2025.