Housekeeping and Customer SERVICE Officer ||Institute of Legal Practice and Development ( ILPD)
Event Details:
google.com, pub-8424431947926653, DIRECT, f08c47fec0942fa0
Exams to be conducted
1:PsychometricTest
2:Written
3:Oral
Reports To
Vice Rector /Administration and Finance
Job responsibilities
Receive and welcome Guests/clients;
Ensure cleanliness and hygiene of the ILPD buildings
Supervise making of beds, cleaning of bathrooms, accommodation rooms, conference Hall, common areas, laundry etc;
Check quality of catering services and cleanliness of cafeteria and restaurants;
Ensure that regulations of safety and sanitation are observed by clients/guests;
Respond to guests/clients’ inquiries and handle them;
Regularly carry inspection of the rooms and facilities of the building;
Organize day and night shifts for the reception work;
Follow up check- in and checkouts of clients/guests and keep required records;
Be closely connected with Finance unit to facilitate guests/visitors to pay;
Provide the first aid to room occupants or visitors when needed;
Prepare housekeeping status reports;
Keep updated information on the rooms’ availability
Qualifications
Bachelor's Degree in Hospitality Studies
0 Year of relevant experience
Bachelor's degree in Tourism and Hotel Management
0 Year of relevant experience
Bachelor's Degree in Hospitality Management
0 Year of relevant experience
Required competencies and key technical skills
Integrity
Strong critical thinking skills and excellent problem solving skills
Inclusiveness
Accountability
Communication
Teamwork
Client/citizen focus
Professionalism
Commitment to continuous learning
Psychometric Languages
English
Psychometric Domains
Time management
Competence / Skills
Emotion induction
Behavior and attitude
Behavioral observations
Behavior and attitude
Patience
Behavior and attitude
apply here now : https://recruitment.mifotra.gov.rw/#:~:text=%3C!doctype%20html%3E,body%3E%3C/html%3E
Date and Timings:
14-08-2025 10:14 AM to 19-08-2025 10:14 AM
